1. Shipping Conditions

Orders for cement and iron are processed and prepared for shipment within 1 to 3 business days following order confirmation.

We ensure transportation of our products on specialized vessels to maintain the safety and quality of the merchandise.

2. Delivery Zones

Yes, we deliver to many countries worldwide. Please contact us to confirm delivery availability in your country.

3. Modes of Transport

For shipments, we partner with certified carriers specialized in the transportation of construction materials, including CMA CGM, MAERSK, KUEHNE + NAGEL, CSL etc…

4. Shipping Fees

Shipping fees are calculated based on the quantity ordered and the delivery distance. A detailed quote will be provided before order confirmation.

For large orders, discounted rates or free shipping may apply. Please contact us for more information.

5. Delivery Time

Delivery time varies depending on the destination:
  • For local deliveries: 3 days.
  • For regional or national deliveries: 5 to 10 days.
  • For international deliveries: 25 to 35 days.
We strive to meet these timeframes; however, delays may occur due to weather conditions, stock availability, or other unforeseen circumstances.

6. Receipt of Merchandise

The customer is responsible for ensuring that someone is present to receive and inspect
the merchandise on the scheduled delivery date.

7. Customer Service

For any questions regarding delivery, rates, or claims, our customer service team is available Monday through Friday from 10 AM – 7 PM EST at the following number: +971528172289, or via email at: contact@gceme.com

Quotation & Ordering Flow

01

Receive Quotation

After initial confirmation email, allow 1–2 business days for processing and sending the quotation for your requirements.

02

Order Confirmation

You may revert back with the confirmation for your quantity order. If you’ve any questions then you may connect with our live customer chat support and request clarification.

03

Delivery Status

After initial confirmation email, allow 1–2 business days for processing. During this time, your order is being prepared for shipping. You will be shared with all the necessary details so that you’re always updated with the order and shipping status.